Terms of service

Last updated: November 11, 2026

1. What Waqti is

Waqti is an online punch clock. A business owner sets up a location, gives each employee a PIN, and staff clock in and out from a web page on a tablet or phone. Waqti adds up the hours and lets the owner review, correct and export them. Waqti is run by 9226-1510 Québec inc. (also known as e3e), a company in Quebec, Canada ("we", "us").

2. Who these terms are for

You are the person who creates an account and signs your business up. By creating an account or starting a trial you agree to these terms for yourself and for your business. If you accept them for a business, you confirm that you are allowed to.

3. Your account

You sign in with an email link (or with Google if we offer it). Keep your email account safe, because anyone who can read your sign-in emails can sign in as you. You are responsible for what happens under your account, including anyone you give access to a location.

4. Free trial, payment and cancelling

• Your first location starts with a 14-day free trial. A payment card is required to start it. Further locations are charged from the day you add them.
• When the trial ends, your card is charged automatically for the plan you chose, every month or every year, until you cancel.
• Prices are per location, shown in US dollars on our site. At checkout you may see an amount converted to your own currency. Taxes may be added where the law requires.
• You can cancel at any time from the billing page in your account. If you cancel before the trial ends you are not charged. If you cancel later, you keep access until the end of the period you already paid for. We do not refund the part of a period that is already paid, unless the law says we must.
• If a payment fails, we may suspend punching and editing at that location until it is paid. Your records are not deleted because of a failed payment.
• Payments are handled by Stripe. We never see or store your full card number. Your receipt and card statement may show e3e.

5. Your data belongs to you

The hours, names and other records you put into Waqti are yours. You give us permission to store and process them only so that we can run the service for you. You can export your hours at any time. See our privacy page for what we collect and who helps us run Waqti.

You are responsible for using Waqti in line with the laws that apply to you as an employer, including telling your staff that their hours are recorded and keeping the records the law requires you to keep.

6. What you must not do

• Use Waqti for anything illegal, or to record people who have not been told.
• Try to get into another business's records, or to break or overload the service.
• Share your payroll API key with people who should not have it.

7. Plans and limits

Each plan has a limit on active employees per location, shown on our pricing section. The payroll API is part of the Growth plan only. Waqti will not let you add more people than your plan allows. On Starter you can move to Growth. If you need more than 30 people at one location, write to us.

8. Availability

We work to keep Waqti running, but we cannot promise it will never be down or free of mistakes. We recommend that you export your hours regularly for your own records.

9. Limits on our responsibility

To the extent the law allows, we are not responsible for lost profits, lost wages, payroll errors, or other indirect losses that result from using Waqti, and our total responsibility to you is limited to the amount you paid us in the 12 months before the problem. Nothing here limits a responsibility that the law does not allow us to limit.

10. Ending the service

You can stop using Waqti at any time by cancelling. We may suspend or close an account that breaks these terms, after telling you why where we reasonably can. You can ask us to delete your data when you leave (see the privacy page).

11. Changes

We may change these terms. If a change matters, we will email the address on your account before it applies. If you keep using Waqti after that date, you accept the change.

12. Governing law

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there. Disputes are heard by the courts of Quebec.

13. Contact

Questions about these terms: support@e3e.pro.