Privacy
Last updated: November 11, 2026
This page explains what Waqti collects, why, and who helps us handle it. Short version: we collect what we need to run a punch clock and take payment, we do not sell data, and we do not use advertising or tracking cookies.
What we collect
From the business owner:
- Your email address, and your name and picture (with the sign-in details Google gives us) if you sign in with Google.
- Your business details: location name, opening hours, settings, and the email address where punch notifications go (by default, your sign-in email).
- Subscription details: which plan you chose, and identifiers that link your account to Stripe. Your card details go to Stripe, not to us.
About your employees, entered by you:
- Each person's name, an optional employee number, and a PIN.
- Their clock-in and clock-out times, breaks, sick leave and any corrections you make.
Technical data:
- When someone enters a wrong PIN on the tablet page, we record the network address (IP address) of the device, for up to 30 days, so that we can slow down guessing.
- Our hosting provider keeps ordinary server logs.
The staff who punch in do not create an account and are not asked for an email address.
Why we use it
- To run Waqti for you: count hours, show reports, export them, and send you punch emails.
- To sign you in and keep your account safe.
- To take payment and manage your subscription.
- To tell you about your account, for example a failed payment. We also get a short email when someone signs up, so that we can help.
You are the one who decides what to record about your employees. You are responsible for telling them and for following the rules that apply to you as an employer.
Who helps us
We use a few providers to run Waqti. They only receive what they need for their job:
- Stripe for card payments and billing. Stripe also collects your billing address and, if you give one, your tax number, to work out the tax.
- Resend to send sign-in emails and punch notifications.
- Vercel to host the website and the app.
- Neon to host our database.
We do not sell your data and we do not share it for advertising.
Cookies
When you sign in, we set a few cookies that are needed to sign you in and keep you signed in. We do not use advertising cookies or analytics cookies on this website or in the app.
How long we keep it
We keep your records while your account is open. After your subscription ends, they stay available for 90 days so that you can come back or export your hours. About 14 days before the end of that time, we email the owners of the business to warn them. Then we delete the business's records: employees, their punches and hours, and settings. Your sign-in email and our billing records stay, so you can come back and so that we can keep our accounts. You can ask us to delete everything sooner, including your sign-in email.
Your choices
You can ask us for a copy of the data we hold about you or your business, ask us to correct it, or ask us to delete it. Write to support@e3e.pro from the email address on your account. For now these requests are handled by hand by us, and we will answer within 30 days. If you are an employee of a business that uses Waqti, please contact your employer first, because they control your records.
Changes
If we change this page in a way that matters, we will email the address on your account. The date at the top shows the latest update.
Contact
Waqti is run by 9226-1510 Québec inc. (also known as e3e), a company in Quebec, Canada. Questions: support@e3e.pro.